Shipping & Delivery Policy
At Kadosh On Beauty, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping & Delivery Policy before placing your order.
Order Processing
At Kadosh On Beauty, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping & Delivery Policy before placing your order.
All orders are processed within 48 hours (Monday to Friday, excluding public holidays) after payment has been successfully received and verified.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods, holidays, or other peak periods, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping
We currently ship within South Africa only using trusted courier partners.
Standard shipping fee is R89 nationwide. Free standard shipping is available on qualifying orders over R999.
Delivery Time
Estimated delivery times are as follows:
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Standard Shipping: 1–4 business days
Delivery times are estimates only and may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances beyond our control.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this information to track your parcel directly through the courier's website.
If you have not received your tracking information within 5 business days of placing your order, please contact our Customer Support team.
Delivery Address
Please ensure that your delivery address and contact details are accurate and complete before placing your order.
Kadosh On Beauty cannot be held responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete delivery information provided by the customer.
Failed Deliveries
If a parcel is returned to us because the delivery address was incorrect, delivery could not be completed after reasonable attempts, or the parcel was not collected where applicable, additional shipping charges may apply to resend the order.
Delays
While we strive to deliver every order on time, Kadosh On Beauty is not responsible for delays caused by courier services, severe weather, public holidays, strikes, or any other circumstances beyond our reasonable control.
If your order is significantly delayed, please contact us and we will gladly assist in liaising with the courier on your behalf.
Contact Us
If you have any questions regarding shipping or delivery, please contact our Customer Support team.
Email: support@kadoshonbeauty.co.za